THE ATTRIBUTES OF SMART TOURISM TECHNOLOGIES AND THEIR USE IN TRAVEL PLANNING: LITERATURE REVIEW
Keywords:
STT, information and communication technologies (ICT), tourist satisfaction, destination, memorable tourism experiences, destination loyaltyAbstract
This work studies literature review on smart tourism destinations and, the consequences and the attributes of smart tourism technologies (STT). Recent researches clarify each attribute of STT separately and define their importance and influence on the consequences of STT such as memorable tourism experiences, tourist satisfaction, destination loyalty, etc. Considering the importance of examining the influence different variables as a mediator or moderator, several suggestions by previous studies have been mentioned to be investigated in the future studies.
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